Managing your home or business electricity should be simple, quick, and completely transparent. At JEDCO, we are constantly striving to innovate and enhance your experience as our valued customer. That’s why we are thrilled to announce the official launch of the groundbreaking JEDCO Utility App —your essential, all-in-one mobile companion designed to bring critical electricity services directly to your fingertips.

Say goodbye to time-consuming queues, frustrating hold music, and lengthy processes. Instead, with our intuitive new application, managing your power is now seamless, efficient, and entirely in your control, whether you are at home, at work, or on the move. We’ve leveraged the latest technology to put the power back in your hands.

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What Can You Do with the Powerful JEDCO Utility App?

We’ve packed the application with a comprehensive set of powerful, user-friendly features specifically designed to simplify every aspect of your electricity management.

1. Effortless and Secure Token Purchases

Forget the hassle of searching for physical vending points or dealing with unexpected power depletion. For example, our app allows you to:

• Purchase electricity tokens securely and instantly directly from your smartphone.

• Access your purchase history for easy budgeting and tracking.

• Receive instant confirmation and meter codes right on your device.

This feature ensures your home or business never goes dark due to inconvenience or accessibility issues.

2. Instant Complaint and Feedback Registration

• Encounter a downed line, a faulty meter, or a service disruption? We want to know about it immediately. Consequently, you can:

  • Register service complaints directly and quickly through the app’s streamlined interface.

  • Our system routes your feedback efficiently, which means our dedicated field teams are alerted and can respond swiftly, cutting down on traditional communication delays.

  • You can also track the status of your registered complaint in real-time.

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3. Real-time Service Outage Updates and Notifications

Knowledge is power. Therefore, stay fully informed about the status of the grid in your area.

• Get immediate notifications and real-time updates on both planned maintenance and unplanned service outages in your specific area.

• View estimated restoration times so that you can plan your day accordingly. You’re always in the know, minimizing disruption to your routine.

4. Verify JEDCO Team Members for Your Safety

Your peace of mind and security are paramount. For this reason, you can now instantly verify the identity of any JEDCO employee visiting your premises.

• Simply use the JEDCO Utility App to scan the QR code located on the employee’s official JEDCO identification badge.

• The platform will instantly confirm their authenticity, name, and current job authorization, thereby ensuring you only grant access to legitimate personnel.

5. Apply for Services On-the-Go

Need to make a change to your service? The days of complicated paperwork are over. In other words, you can:

• Apply for a wide range of essential JEDCO services directly through the application, saving you valuable time and effort. This includes requests for:

  • New meter connections

  • Meter relocations

  • Transformer installations

  • Changes in your existing tariff structure

6. Locate Service Centers with Ease

Need in-person assistance? Our in-app map feature makes navigation simple:

• Find your nearest JEDCO service center quickly and easily.

• Get accurate directions and contact information right on your phone.

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Why Make the Switch? The Core Value of the JEDCO Utility App

The JEDCO Utility App (3) is more than just a convenient tool; it’s our fundamental commitment to providing you with reliable, transparent, and superior customer service. It empowers you to:

• Save Time: Perform necessary transactions and request services in seconds, not hours.

• Stay Informed: Access critical updates and service information instantly and accurately.

• Enhance Security: Use the verification feature to protect your home and family.

• Experience Unmatched Convenience: Manage all your electricity needs seamlessly from the comfort of your home or office.

Download the JEDCO Utility App Today and Take Control!

Ready to simplify your power management and experience the future of utility service? The JEDCO Utility App is available for FREE download on both major mobile platforms. Don’t wait—download this powerful JEDCO Utility App to take control of your service today!